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Sales & Delivery Ninja

18/06/2025
18/07/2025
Contract
Sydney office
Call Centre (Sales)

About Us

We’re a purpose-led financial advice company on a mission to make high-quality, regulated advice accessible to all Australians—regardless of income or assets. We help everyday people make confident decisions around budgeting, super, investing, and insurance with clarity and care.

We’re growing fast—and we need someone who can help us convert more leads into happy clients and ensure their experience is seamless from the moment they say “yes.”

 

Why Join Us

  • Purpose-driven work helping Australians make better financial decisions
  • Competitive salary + sales incentives + team-based rewards
  • Learn and grow inside a fast-moving, supportive startup environment
  • Small team, big impact—you’ll see the results of your work every day
  • Exposure to senior leadership and strategic thinking

Job Description

About the Role

This is a dual-role position: part sales, part operations, all impact. You’ll spend around half your time on the phone with warm leads—helping them understand our service and guiding them toward signing up for advice.

The other half of your time will be spent managing the behind-the-scenes work that ensures every client receives a smooth, high-quality experience: from sending emails and preparing documents to liaising with quality assurance and resolving client queries.

You’ll need to be an exceptional communicator, organised, great with tech, and motivated by both customer outcomes and performance-based rewards.

What You’ll Do

Desired Skills and Experience

About You

  • Previous sales experience
  • Confident, warm, and persuasive on the phone—you know how to close without pressure
  • Exceptionally organised and detail-oriented—you follow through and follow up
  • Customer focused – you want to do what’s right for the customer first
  • Adaptable and outcome-focused – you adjust quickly to change and improve processes to drive better results for customers and the business.
  • Comfortable using tools like Excel, PDFs, CRMs, and productivity apps
  • Excellent written communication—clear, professional, and personable
  • Tech-savvy —you pick up systems quickly and aren’t afraid to troubleshoot
  • Experience in financial services/ advice is a plus
  • Thrives in a dynamic, fast-paced environment and cares deeply about customer outcomes