Key Accountabilities

Risk Governance:   

• Coordinate and update multiple documents and related policies in preparation for new regulatory license applications.
• Maintain a centralised register for all documents, including but not limited to status updates, owners and tracking regulatory feedback received and dates for submission to the regulator.
• Managing deliverables and updates to align with Committee and Board dates for policy approvals.
• Prepare materials for review and approval by the Executive Team and support ongoing monitoring and assurance activities with provision of materials

Reporting:

• Provide regular updates to the Executive team and other key stakeholders on the nature of the regulatory requests and the required time frames to respond.
• Supporting the business to prepare documentation in response to requests.
• Support ongoing compliance with licence conditions, regulator requests and coordinating business responses.
• Prepare and maintain material for APRA and ASIC engagement, including submissions, responses and follow-ups.
• Assist business units in understanding regulatory expectations, policy interpretation and new requests/requirements.

Key Responsibilities

• Accurate Documentation - Maintain accurate compliance documentation and records at all times.
• High Quality and Accurate Communication - Communication with internal stakeholders, monitoring information and provide assistance to the Risk and Compliance team as required.
• Stakeholder Management - Build lasting relationships with internal stakeholders with the aim of providing constructive and accurate feedback on compliance related matters.
• Process Improvement - Drive the design and implementation of process improvement and automation with regards to the collection, handling and reporting of complaints and compliance data.
• Continuous Improvement - Take part in training and other learning opportunities as required to expand knowledge and understanding of risk and compliance practices across the business.
• Projects and Team Support - Risk management project work and risk reporting activities as required.
• Report Writing – Contribute to internal reporting and regulatory submissions through accurate and professional written reports on compliance metrics, breach trends, complaints, and other obligations.
• Delivery focus - Strive to meet or exceed all metrics and KPIs.
• Culture Champion - Like all NobleOak roles, this role must be a strong ambassador and champion of the NobleOak high performance culture and brand values. Always displaying positivity, energy and integrity, taking responsibility for actions and building on a positive and engaging diverse team dynamic. Our values and culture are outlined on the back page is this document.