Key Accountabilities

• Partner Management & Governance
  • Effective, responsive day-to-day management of partner and reinsurer relationships and business activities.
  • Manage partner projects and initiatives, seeking appropriate business inputs and approvals.
  • Own governance oversight of partners and reinsurers in accordance with regulatory requirements and NobleOak’s frameworks and policies.
  • Manage Partner and reinsurance contracts to reflect agreed commercial outcomes.
  • Support the broader business to appropriately manage partner and reinsurer arrangements.
• Product Management
  • Provide input to & review of Partner product initiatives, including interactions with pricing and other internal teams, ensuring adherence to risk appetite, governance and approval processes.
  • Draft & review product and customer collateral, and other regulatory documents.
  • Provide input to product sustainability initiatives and frameworks, and NobleOak’s broader insurance governance frameworks, policies and procedures.
  • Provide technical product support to the broader business (e.g. claims, underwriting, compliance, sales, marketing)
  • Respond promptly to Partner queries, seeking relevant inputs and approvals from other functional areas as needed.
  • Provide input to and/or manage product and insurance-related projects as needed.
  • Provide input to product competitiveness analysis, sharing insights with the business.

Key Responsibilities

• Product and insurance expertise - provide technical product & insurance expertise to business growth initiatives, projects and product developments. Support the broader NobleOak team with product-related queries and inputs.

• Stakeholder Management – proactively manage external partners and reinsurers, as well as internal stakeholders, communicating effectively to maintain quality relationships and service.
• Support Value Creation – support the growth and profitability of NobleOak’s insurance propositions via effective collaboration across the business, and management of initiatives and portfolio performance.
• Good governance – actively oversee the governance of NobleOak’s partners and reinsurers. Ensure product management complies with regulatory requirements and internal frameworks. Actively contribute to NobleOak’s insurance risk activities and risk management culture.
• Delivery focus – effectively manage the end-to-end delivery of project milestones.
• Process Improvement – drive improvements in product and insurance processes where identified.
• Culture Champion: be a strong ambassador and champion of the NobleOak high-performance culture and brand values, displaying positivity, energy and integrity, taking responsibility for actions and building on a positive and engaging diverse team dynamic.