Join the 2026 Auscontact NSW Contact Centre of the Year!
NobleOak is a high-growth challenger brand in the life insurance industry, committed to helping Australians protect what matters most. With around 180 employees, our purpose is simple: to build and protect Australian wealth with integrity.
NobleOak was proudly recognised as the 2026 Auscontact NSW Contact Centre of the Year, reflecting our commitment to exceptional customer experiences and a strong team culture.
Job Description
The Role:
We are seeking three Client Growth Consultants to join our award-winning Client Growth team. In this role, you'll play a key part in helping Australians make informed decisions about protecting their financial future.
You'll own the customer journey from initial enquiry through to application submission, providing expert guidance, outstanding service and a seamless experience every step of the way.
Working with customers who have already expressed interest in our products through inbound enquiries and marketing campaigns, you'll combine your sales skills, relationship-building ability and customer focus to deliver great outcomes for both our customers and NobleOak.
What You’ll Be Doing:
Responding to inbound enquiries and providing customers with clear, accurate and compliant information
Contacting qualified leads generated through our website and marketing campaigns
Managing your own sales pipeline and customer follow-up activity
Building trust and rapport while helping customers understand their life insurance options
Guiding customers through the application process from enquiry to submission
Achieving sales, service, productivity and quality targets
Maintaining accurate customer records and documentation
Ensuring every interaction meets regulatory, compliance and quality requirements
Using systems including Oakey and Genesys to manage customer engagement efficiently
Participating in ongoing training, coaching and development opportunities
Desired Skills and Experience
What You Bring:
Experience in a sales, contact centre, customer service or phone-based environment
A proven ability to achieve or exceed targets
Strong communication and relationship-building skills
Confidence navigating customer objections and sales conversations
A genuine passion for helping customers
Resilience, adaptability and self-motivation
Strong attention to detail and commitment to quality
Experience using CRM systems and sales technology
A positive attitude and desire to contribute to a high-performing team culture
Why Join Us?
Join an award-winning team - Be part of the 2026 Auscontact NSW Contact Centre of the Year and learn from some of the industry's best customer service and sales professionals.
A culture people want to be part of - Our success starts with our people. We pride ourselves on creating a supportive, inclusive and collaborative environment where everyone is encouraged to contribute, grow and succeed.
Purpose-driven work - Every conversation has the potential to make a genuine difference by helping Australians protect themselves and their loved ones.
Career development and growth - You'll receive ongoing coaching, training and support to help you build your capability and progress your career.
Recognition and reward - We celebrate success, recognise contribution and provide opportunities for our people to thrive.
Ready to Apply?
If you're looking for a rewarding sales career with an award-winning organisation that genuinely invests in its people, apply now!
Attach you CV and cover letter to join NobleOak as we continue helping Australians protect what matters most.
